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If you would like to order your prescription online, please see the receptionist with photo ID and proof of address to access the service. 

Would you be interested in joining our Patient Participation Group?

We are setting up a new Patient Participation Group and are currently recruiting members.  If this is something you would be interested in, we would love to hear from you.

For further details, please click on the link below or visit the 'Have your say' section on the right hand side of this page.

PPG Group (click to follow link)

Unfortunately we are not currently accepting new patients.  We will post an update on here as soon as we are in a position to take on new patients again.

Flu Vaccinations

If you are eligible for a free Flu Vaccination please contact the surgery and make an appointment.

What should I do when I feel unwell?

Advice from local pharmacies

There are many over the counter medicines that can be purchased from your local pharmacy which will treat coughs, colds, indigestion and other minor ailments.

The Pharmacist will give on-the-spot advice for minor illnesses and can treat many minor ailments under the Pharmacy First Scheme. Please follow the link for more information:

NHS Direct

You can call NHS Direct (0845 4647) for confidential nurse-led assessment and advice regarding your problem.  A self-help guide and information on local services is also available on the web at

The NHS walk in centre has changed to become an Urgent Care Centre offering Enhanced Services

They can help with a health problem that is urgent, but not life-threatening.

This is a walk-in service, open between 7am and 9pm, 365 days a year, with no appointment needed.

You can call 0115 883 8500 for directions, current waiting times or to make an appointment for appointment based services, however the centre focuses on helping patients face-to-face and healthcare advice cannot be given out over the telephone.

The centre offers assessment and treatment for health conditions such as:

Minor burns or scalds

Minor head injury with no loss of consciousness

Skin infections or animal bites

Suspected broken bones, sprains and strains (X-ray service available)

Eye infections or minor eye injuries

For minor health problems such as coughs and colds you can obtain advice and over the counter treatments from a pharmacist.

An NHS dental nurse is available is on-site that can provide free advice on dental problems however consultation with the Dentist is chargeable.

The dental nurse is available from 08-30 to 18.00 Monday to Friday, 08.30 to 12-30 Saturday and bank holidays.

Opening times

Opening times for this service



07:00 - 21:00


07:00 - 21:00


07:00 - 21:00


07:00 - 21:00


07:00 - 21:00


07:00 - 21:00


07:00 - 21:00

Additional information

Open every day including weekends and Bank Holidays between 7am and 9pm.

Urgent medical attention

If you require medical advice outside of the practice opening hours, please call NHS 111

In an emergency

(e.g. for a  serious injury or life threatening problems such as)

  • Loss of Consciousness
  • Severe Chest Pain
  • Severe breathing difficulty
  • Heavy bleeding
  • Suspected broken bones
  • Deep wounds (e.g. stab wounds)
  • Swallowing something harmful or poisonous

You should go to A&E at Queens Medical Centre 0115 9249924 or call an ambulance by calling 999

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website