Bilborough Medical Centre and Assarts Farm Medical Centre are now managed and operated by Nottingham City GP Alliance. This change of management commenced on 1st April 2019.
We are currently accepting new patients and are working hard to increase the number of appointments we offer. This is in line with our commitment to provide an excellent service to the communities of Bilborough and Nuthall.
We are situated at two sites, one in the centre of Bilborough and one within the Mornington Crescent estate in Nuthall. Patients living in the surrounding area can come and register with us.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team is here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. Our interactive website also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or book or cancel an appointment. Our patients can also access additional appointments at the GP+ service in Nottingham city centre.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
We have car parks at both sites and our buildings are friendly towards those of our patients who have a disability including automatic doors at the main entrance and disabled toilet facilities We also have baby changing and feed rooms and a wheelchair is available for use on request. Externally there are dedicated parking facilities for the disabled and young families. Within our Waiting Area at Bilborough Medical Centre there is a designated Children's play area. Bilborough Medical Centre is very well served by public transport; it is located adjacent to the 'Bracebridge Drive Shops' bus stop.
Face coverings to be worn when visiting the practice
It is our priority to ensure that all patients and staff are safe when visiting, or working, in the practice. To minimise risk, we ask that all patients who have an appointment, are wearing a face covering when they come into the practice. The face covering must cover your nose and mouth. If you are unable to do this, please contact the reception team. Thank you for your cooperation.
COVID-19: Temporary closure of Assarts Farm
In light of the Coronavirus pandemic, we have made the tough decision to issue a temporary closure of our Assarts Farm branch, effective as of Wednesday 18th March. This will enable us to concentrate all our clinical staff on one site and provide consistent access to care for all our patients. Care for all registered patients can be accessed at Bilborough Medical Centre. We apologise for the inconvenience and appreciate your understanding during these difficult times.
The NHS in Nottingham and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.
If you have symptoms associated with Coronavirus including a new continuous cough, or a high temperature, or loss of taste or sense of smell, you are advised to stay at home for 7 days.
Please do not book a GP appointment or attend our GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot go online.
Information about Coronavirus in easy read format has been created by Photosymbols.
There is information about Coronavirus available in British Sign Language available on NCGPA's website.
Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency care Practitioners.
This service is for problems that cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.
For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life-threatening situation.
The surgery will be CLOSED on the following BANK HOLIDAYS:
Monday 31st August – Summer bank holiday
Friday 25th December – Christmas Day
Monday 28th December – Boxing Day
#HelpUsHelpYou Repeat medication requests take us slightly longer to process when there's been a Bank Holiday. Remember to plan ahead!
EVENING AND WEEKEND APPOINTMENTS NOW AVAILABLE
Patients registered at this practice can now access additional routine appointments at our new city centre NHS service, GP+ Nottingham City. Speak to our reception team to book.
YOUR DATA MATTERS!
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. In May 2018, the strict rules about how this data can and cannot be used were strengthened. Click here to find out more.
To book and cancel appointments, view a summary of your record, order prescriptions and keep us up to date with your details, sign up for SystmOnline.
To sign up, bring photo ID when you next come in and ask reception to set you up. Parents can also be setup to have access for their children.
(Site updated 02/07/2020)