Latest News

Our June 2020 Newsletter is here!
(Posted June 2020)

Click here to read your June newsletter!


Dedicated prescription request email

(Posted June 2020)

In order to reduce footfall, and telephone calls, to the surgery we have set up a dedicated email address for repeat prescription requests, and prescription enquiries. 

If you wish to order a repeat prescription, or have any questions please email: bmcprescriptions.request-enquiries@nhs.net in the first instance.


Coronavirus: Looking after children and young people

(Posted May 2020)

Adapting our lives during the Coronavirus pandemic is difficult for everyone; we are living through a challenging time, where our daily routine, activities and interactions have all drastically changed. It is important to take into consideration that children and young people are going through the same thing. This may alter their mood, behaviour and productivity.

When living with/looking after children and young people during this time, it can be especially confusing to know what the best course of action is if they are unwell or injured and how to help them cope with their mental health and well-being.

Although it is rarely severe, coronavirus is infectious to children. However, if your child is unwell it is more likely to be a non-coronavirus illness, rather than coronavirus itself. Nonetheless, the Royal Collage of Paediatric and Child Health have provided a useful guide on the appropriateness of using self-care, contacting NHS 111, ringing your GP Practice and when to call 999 or attend A&E. (insert website or PDF link)


If you, your child, or young person is feeling overwhelmed, Every Mind Matters is a great website to visit. It is an NHS service, that has been specifically designed to provide advice, guidance, and support for each individual and situation, with their mental health and wellbeing.

Most importantly, please remember that your best is good enough! Looking after children and young people is challenging enough, without the added stress, confusion and anxiousness that is going on in the world around us


Phlebotomy (blood taking) service

(Posted May 2020)

Bilborough Medical Centre is open. Our practice is a cold site, which means there is no one present who has symptoms of, or who has been in contact with any who has, Coronavirus. However, have set up new ways of offering appointments to ensure you can still access the medical care you need, while adhering to social distancing guidelines as set out by the government.

If you need a blood test please contact the surgery, or, if you are invited in for a blood test please be assured we have measures in place to keep you safe.

• When attending for a blood test we have a ‘waiting area’ outside, at the back of the surgery. This is area is marked with appropriate social distancing and limits the amount of time you need to spend in the surgery near other people.
• The Health Care Assistants taking bloods will be wearing full Personal Protective Equipment (PPE). Please ensure you follow the guidelines set out by the government and wear your own face mask to appointments.
• The room being used for blood tests is wiped down with clinical antibacterial wipes between every patient.
• Air flow has been set up to reduce risk even further
• The first appointments of the day are reserved for those of you who are shielding
• We've increased the time between each appointment to minimise the number of people waiting and the crossover of patients.

This week we also hope to introduce a blood pressure clinic following these same measures.

We’ll keep you updated with all of our latest developments to keep you safe and well as they happen.


Our April 2020 Newsletter is here!
(Posted April 2020)

Click here to read your April newsletter!


NHS issued text: follow up message

A text designed for people in at risk groups was sent to patients registered at GP practices across Nottingham and Nottinghamshire yesterday (24/03/2020).

Following this Dr. Thilan Bartholomeuz NHS Clinical Lead and local GP said:

“Our advice to local people is to follow government advice and stay home.

“This week NHS services will be contacting people with a range of severe health conditions urging them to self-isolate for 12 weeks. In the meantime we have texted all local patients to underline the government advice about staying home and explain that some patients will receive more detailed advice about their health condition soon.

“Many patients who receive the text will not be in an at-risk category and we apologise if this was unclear from our text message. Please do not contact your GP about the message.

“We would urge people to follow government advice and avoid social contact unless completely necessary. By staying home you can help protect our NHS and stay safe and well.”

For more advice visit https://www.gov.uk/coronavirus for Full guidance on staying at home and away from others


COVID-19: Temporary closure of Assarts Farm

In light of the Coronavirus pandemic, we have made the tough decision to issue a temporary closure of our Assarts Farm branch, effective as of Wednesday 18th March. This will enable us to concentrate all our clinical staff on one site and provide consistent access to care for all our patients. Care for all registered patients can be accessed at Bilborough Medical Centre. We apologise for any inconvenience and appreciate your understanding during these difficult times.


Social Prescribing


Social prescribing is the kind of care that doesn’t come in a tube or bottle. It’s a way to support you in having more control over your own health and well-being. Helping you find ways to improve how you feel in a way that suits you.


Our practice has a Social Prescribing Link Worker. Someone who will listen to you and help you identify your health and well-being goals, then work with you to link with groups and/or activities in our community that may help with your overall sense of well-being.


If you feel you could benefit from social prescribing, please speak to our reception team about a referral to our Link Worker.


Telephones 23.01.20

Please note there is an issue with our telephones this morning, our incoming calls are affected and patients maybe experiencing problems. Our BT telephone provider is aware of the issue and are trying to resolve as quickly as possible. 

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C-Card now available in practice

Bilborough Medical Centre is now a C-Card scheme member!

The C-Card scheme is a service commissioned by the local authority for young people aged between 13-24 in Nottingham City to provide free condoms, lube, sexual health information, and advice.

If you are registered with Bilbroough Medical Practice and are thinking of having sex, have already started, or are just concerned about the risk of pregnancy or sexually transmitted infections, then a C-Card is for you. Just ask to make an appointment with the Practice Nurse.

If you are not registered with Bilbroough Medical Practice but already have a C-Card, we are now a registered pick-up point for condoms and you can obtain them from reception.


Our January 2020 Newsletter is here!
(Posted January 2020)

Click here to read your January newsletter!


Christmas Eve Closing at Assarts Farm

Please be advised Assarts Farm Branch will be closed from 1.15pm on 24th December 2019. Patients will be directed and seen at our main site, Bilborough Medical Centre on Bracebridge Drive.


Our December Newsletter is here!
(Posted December 2019)

Click here to read your December newsletter!

 


Flu drop-in session
(Posted November 2019)

On Wednesday 27th November the practice is hosting a flu drop-in session for all eligible patients. If you are registered with the practice, are over 65, pregnant, have a long term condition such as diabetes/asthma/COPD or are a carer pop in between 3pm and 7pm to get your flu jab. 

Make sure you get gifts this Christmas, not flu!

Bilborough poster flu


Our November Newsletter is here!
(Posted November 2019)

Click here to read your November newsletter!


Additional hours at Assarts Farm branch
(Posted October 2019)

With effect from 4th November, our Assarts Farm branch will be opening on Thursday mornings 8:00am to 1:00pm. Please contact reception to book appointments.


Our October Newsletter is here!
(Posted October 2019)

Click here to read your October newsletter!


Our September Newsletter is here!
(Posted September 2019)

Click here to read your newsletter.


 


(Posted September 2019)

New Practice Manager. We will be updating you with more information.


Our June Newsletter is here!
(Posted June 2019)

Click here to read our June newsletter!


Closure of Strelley Surgery
(Posted June 2019)

The practice notes the closure of the GP Practice at Strelley Health Centre on Friday 7th June. Patients affected by the closure are welcome to register at Bilborough Medical Centre if they reside within our catchment area. Please bring photo ID and proof of address to Bilborough Medical Centre and we will register you as soon as possible. Please be aware that we may be busy during this period. Thank you in advance for your patience.


 Our May Newsletter is here!
(Posted May 2019)

Click here to read your first newsletter from your new managers, Nottingham City GP Alliance.


Like us on Facebook
(Posted May 2019)

Bilborough Medical Centre and Assarts Farm Medical Centre are now on Facebook. Click the link below to follow us!


Easter Opening Hours
(Posted April 2019)

Please note that the surgery will be closed on Good Friday (19th April) and Easter Monday (22nd April).

If you require any repeat medication that is due to run out over this period, please allow plenty of time to request it. Requests can take up to 48 hours to be processed but will take slightly longer over Easter weekend.


New Management at Bilborough Medical Centre
(Posted April 2019)

From 1st April 2019, Bilborough Medical Centre will be operated by the Nottingham City GP Alliance. For more information on what this change of management means for you as a patient, please click here to read an introduction from the Alliance.

You’ll be pleased to hear that the team at the surgery will be staying exactly where they are. The Alliance have been working closely with them over the last few months to ensure the handover is as smooth as possible for them and you.

Both Bilborough Medical Centre and Assarts Farm Medical Centre sites will remain open.

One thing you will notice is increased availability and volume of appointments. There will also be some permanent GPs joining the surgery for routine sessions.

Here's a message from Emma Bravery, Chief Operating Officer at the Alliance:

“We look forward to working with the team at Bilborough Medical Centre, who have proven to be a resilient and dedicated group and are all clearly committed to caring for their patients. Our role is to ensure that the practice gets the support and resources it needs to overcome the challenges identified by its recent CQC report, and thereby provide excellent, safe, effective and responsive care to their patients.

We are well aware of the challenges ahead and will be engaging with the Practice staff, patients and carers, NHS England, Nottingham City CCG and the Care Quality Commission to achieve that end. Our first priority is to establish a stable leadership for the practice, including recruiting Clinical and Managerial leads and increasing the number of appointments available. We welcome ideas and feedback from the patients who are key to the success of the practice.”


We are currently in the process of updating the surgery website, so please bear with us whilst we complete this. If you have any enquiries in the meantime, please do not hesitate to contact our surgery team on 0115 929 2354.

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