Patient Participation Group

The Aims of the Patient Participation Group

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this and to assist us in understanding where we need to improve the services we offer to all of our patients, we are in the process of setting up a Patient Participation Group (PPG).

The PPG is made up of Practice staff and patients that are representative of the patient population. The main aim of the group is to ensure that patients are involved and engaged in decisions about the range and quality of services we provide and what we can do to improve them. This may involve assisting with things like communication or surveys. Results of surveys will be published on this website.

Our PPG meets quarterly but whilst we gather some momentum we are currently hoping to meet more regularly than that. Being a member of the PPG will not take up much of your time. Meetings usually last no longer than an hour with a focussed agenda. Meeting times are alternated to allow those patients with full time jobs or other responsibilities to attend and offer their contribution.

If you would like further information, please telephone 0115 9292 354 and ask to speak with the Practice Manager.

Getting Your View

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.